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Rebel Travel Terms & Conditions

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General

Rebel Travel is an Icelandic car rental company offering a range of vehicles for hire to individuals visiting or residing in Iceland. Our services are available through our website at www.rebeltravel.is, as well as through trusted third-party platforms and affiliated partners.

By renting a vehicle from Rebel Travel, you agree to the terms outlined herein. It is your responsibility to review and understand our Terms and Conditions before completing a booking. All vehicle rentals are subject to Icelandic law.

Rebel Travel reserves the right to alter terms, pricing, fleet availability, or policies without prior notice due to operational needs, legal updates, or in cases of Force Majeure (e.g., weather conditions, natural disasters, strikes, or other unforeseen events beyond our control). Travel insurance is strongly recommended for all renters.

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Booking & Product Delivery

Upon completing your reservation, you will receive a booking confirmation and receipt via email. You must present this confirmation—either digitally or in printed form—when collecting your vehicle.

You are responsible for entering accurate personal and rental details (e.g., pick-up/drop-off time, driver’s information, contact details) during the booking process. If incorrect or incomplete details are submitted, it is your responsibility to update them via our customer portal or by contacting us at info@rebeltravel.is.

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Vehicle Pick-Up and Return

Your vehicle will be available at the agreed location and time as specified in your confirmation voucher. Late arrivals may result in additional fees or cancellation without refund, especially during peak seasons.

Returning the vehicle late or to an unauthorized location may incur penalties. Please refer to your rental agreement for grace periods and late return policies.

Customers must:

  • Present a valid driver’s license and a credit card in the name of the main driver.

  • Be at least 20 years old (age limits may vary by vehicle category).

  • Agree to a security deposit held on the credit card for the duration of the rental.

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Vehicle Use and Responsibilities

Renters agree to operate the vehicle in a lawful, safe, and considerate manner. Rebel Travel reserves the right to refuse or terminate rentals in cases of misconduct, including but not limited to:

  • Driving under the influence

  • Reckless driving or illegal off-roading

  • Use of the vehicle for racing or commercial transport without permission

  • Allowing unauthorized drivers to operate the vehicle

  • Abandoning the vehicle

Violation of any of the above may result in immediate termination of the contract and forfeiture of the rental fee and deposit.

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Fuel & Mileage

Vehicles must be returned with the same fuel level as when picked up. Refueling charges apply if the vehicle is returned with less fuel.

Unlimited mileage is included unless otherwise stated. 

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Insurance & Liability

All rentals include casco insurance.

The renter remains responsible for damage caused by:

  • Driving into rivers or off-road areas not permitted under Icelandic law

  • Wind-blown door damage

  • Negligence or misuse

  • Loss or theft of personal belongings

  • Improper use of the vehicle

We strongly advise renters to review and consider all insurance options carefully before travel.

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Cancellation and Refund Policy

Standard Rentals:

  • Full refund if booking is cancelled at least 7 days prior to pick-up.

  • 70% refunded if cancelled less than 7 days prior to pick-up.

  • No refund for cancellations made less than 24 hours before pick-up or in case of no-show.

All cancellations must be made via email to info@rebeltravel.is with your booking number included.

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Modifications

Customers may request to change their rental dates, location, or vehicle type subject to availability and rate differences. Please contact our support team as early as possible for changes.

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In Case of Accidents or Breakdowns

If your vehicle breaks down or is involved in an accident:

  • Contact Rebel Travel immediately at +354 778 8585

  • Contact local emergency services if needed

  • Complete a damage report and submit photos

We provide 24/7 roadside assistance. Replacement vehicles will be provided when possible but are subject to availability.

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Confidentiality & Data Protection

Rebel Travel protects your personal data in accordance with the GDPR and Icelandic privacy regulations. Your information is used solely to process your booking and will not be shared with third parties without your consent, except where legally required.

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Disputes and Legal Jurisdiction

Any disputes arising from this rental agreement will be governed by Icelandic law and settled in Icelandic courts.

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Contact Us

For questions, cancellations, or customer service, please contact us:

Email: info@rebeltravel.is
Phone: +354 778 8585 / +48 728 821 080

Office Hours: 08:00 – 20:00 daily

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Rebel Travel ehf.

Kt. 600723-0140

VAT: 149557

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Last Updated: May 2025

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